• Returns are possible up to 14 days upon receiving your order.
  • Returns fees are at the Customer’s charge.
  • Shipping Charges are non-refundable.
  • Item(s) purchased must be in new, unused condition with original tags still attached.
  • Authenticity certificates must be returned with the returned items.
  • We do not accept returns or exchanges for Lørd products not purchased from (Purchases from third-party retailers, Please contact the third-party retailer where you made your purchase for information on their return policy.)

To initiate a return, please contact for detailed instructions.

EXCHANGES not offer exchanges. In order to exchange an item, you must return the merchandise to get refunded (if applicable) and place a new order for the preferred item(s).


All items sold during sales period are final and will not be returned or exchanged.


Frequent returns or unusual pattern/activity will be flagged in our system.

If we notice that our return policy is being abused or we identify unusual pattern/activity we may cancel or refuse current, future order(s) and returns., as per indicated in our Terms & Conditions.